Work with us

ROLE

The candidate will be 100% part of After Sales Department, with the following main tasks:

• Worldwide technical assistance (network support)
• Technical quick resolutions
• Fault analysis and product improvements in cooperation with Quality & Production Departments
• Warranty processes (target, credit notes, guide lines etc…)
• Definition of relevant KPI’s
• Dealer portal use (RMI, warranties management, ERP interface, etc…)

REQUIREMENTS

• Around 2 years in mechanical context and/or automotive/motorcycles markets
• University Degree, High School (stage and/or curricular internship are evaluable optional)
• Basic knowledge of ERP systems (Microsoft Dynamics NAV preferable but not mandatory)
• Minimum knowledge of Office Suite (Excel, Power Point…)
• Good English Level

SOFT SKILLS

• Able to cooperate with all kind of people/departments
• Team worker
• Problem solver

Location: Varese (VA) – Italy