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    WHO WE ARE SEARCHING

    ROLE

     

    The candidate will be 100% part of After Sales Department, with the following main tasks:

    • Worldwide technical assistance (network support)
    • Technical quick resolutions
    • Fault analysis and product improvements in cooperation with Quality & Production Departments
    • Warranty processes (target, credit notes, guide lines etc…)
    • Definition of relevant KPI’s
    • Dealer portal use (RMI, warranties management, ERP interface, etc…)

    REQUIREMENTS

    • Around 2 years in mechanical context and/or automotive/motorcycles markets
    • University Degree, High School (stage and/or curricular internship are evaluable optional)
    • Basic knowledge of ERP systems (Microsoft Dynamics NAV preferable but not mandatory)
    • Minimum knowledge of Office Suite (Excel, Power Point…)
    • Good English Level

    SOFT SKILLS

    • Able to cooperate with all kind of people/departments
    • Team worker
    • Problem solver

    Location: Varese (VA) – Italy

    We are looking for a professional figure in the field of administration and human resources support.

    We offer a permanent employment contract for full-time work.

    Requirements:

    • At least a few years of work experience (preferably in an administrative field).
    • Ability to manage stress and problem solving skills.

     

    Responsibilities:

    1. Administration:General accounting registration, credit cards, documents related to the management of people, registration of passive invoices, credit recovery in collaboration with the commercial office. 

    2. Human Resources: Preparing attendance sheets to send to the work consultant for preparation of salaries, personnel management in collaboration with the General Manager and with the consultants.

    3. General Services & Facilities: Property maintenance management, operating unit and environment, particularly MISE in collaboration with the consultant, cost estimates

    4. Insurance & Legal: Management: management in trait d’union.

    Location: Varese (VA) – Italy